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Performance ProductsPayment OptionsSpec Tuning preferes payment by PayPal - fast, easy, and secure. We can only ship to confirmed address. Money order is also accepted but subject to clearance.
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Frequently Asked QuestionsShould you require further assistance not listed below, feel free to contact us using this form. General Where is SpecTuning based? Do you have an actual retail store? Do you offer discounts for group buys? Where are the products manufactured in? Order & Payment Do you take phone orders? What is the currency listed in? Do you take creditcard payments? What other payments do you accept? What is your return policy? Is ordering secure on SpecTuning.com? How can I check my shipping status? Shipping & Tracking What is the shipping rate? Will I receive email confirmation for tracking purpose? Will you ship to a PO Box address? Where is SpecTuning based? Our head office is in Montreal, Quebec. Back to top Do you have an actual retail store? Currently we don't have a retail store. All orders are processed through our online website - spectuning.com. In the near future, we will expand our products to stores. Back to top Do you offer discounts for group buys? Yes, we offer discounts for large quantity orders. Contact us for group buys. Back to top Where are the products manufactured in? To ensure highest quality, all of our products are designed with European specs and parts are manufactured in Japan and Taiwan. Back to top Do you take phone orders? Currently, we do not take phone orders. All orders are processed online. Back to top What is the currency listed in? Price listed is in USD. Do you take creditcard payments? Yes, we do take creditcard payments through PayPal - fast, secure, and easy. Back to top What other payments do you accept? We do take Money Order, Western Union and personal cheques. However, these are subject to 7 - 10 business days for the funds to clear. Back to top What is your return policy? The product(s) can be returned if it is defective upon arrival and within 30 days of purchase. A 25% restocking fee will be applied on the purchasing price and shipping fee is non-refundable. Items must be in re-saleable condition and never been used. View our return policy. Back to top Is ordering secure on SpecTuning.com? Ordering on SpecTuning.com is 100% secured. We have partnered with PayPal to provide you with the safest shopping environment possible. Back to top How can I check my shipping status? You can check your shipping status through the UPS website. Click here to track your order. Back to top What is the shipping rate? Shipping rate varies between product sizes. Discounted shipping rate is given for combined orders. Back to top Will I receive email confirmation for tracking purpose? Yes, you will receive email confirmation when the product has been shipped out from our warehouse. Back to top Will you ship to a PO Box address? We do provide shipping to PO Box address through Canada Post and it is only available for Canadian customers. Back to top |
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